An exciting and immediate career opportunity is currently available at WFCU Credit Union for an:

The Associate Vice President, Payments will provide leadership and direction for the development and implementation of the credit union’s payment program to enhance our member’s experience.

In summary, the Associate Vice President, Payments will:

• Lead, develop and implement the payments roadmap working with cross functional teams for successful project implementation.
• Define and execute strategies to increase the issuance of WFCU credit union’s credit and prepaid cards to maximize revenue.
• Lead the development, implementation and execution of the credit union’s payment modernization program working across departments and with external partners as appropriate with a focus on expanding member relationships and improving the member experience.
• Provide organizational support as required to co-badged debit cards.
• Define and execute a plan to introduce a commercial payment platform. Lead work with vendors, commercial and systems teams to implement new digital platform to support commercial member payments and cash management.
• Deliver a digital payments application targeting under-penetrated market segments as well as defining and implementing innovative prepaid features to address these markets.
• Build a pipeline of prospective parties with an interest in accessing the Mastercard network (BIN sponsorship), evaluating each as it pertains to the credit union’s risk tolerance, regulatory mandate and revenue potential and manage the due diligence and partner evaluation process for each opportunity.
• Manage BIN sponsorship pipeline, developing and implementing programs based on priorities set jointly with BIN Sponsorship Review Committee
• Leverage ingenuity and knowledge of fintechs to align product offerings with card payments and banking services to improve the delivery of financial services to members of the credit union.
• Manage stakeholder relationships to ensure successful implementation including readiness to meet timelines with a plan to monitor performance.
• Monitor open banking landscape and identify opportunities for the credit union
• Develop and execute weekly, monthly, quarterly, and yearly strategies to hit targets and drive profitability for all payment programs
• Plan for and manage resource allocation to minimize capacity constraints and maximize resource efficiency while identifying opportunities to enhance efficiency to achieve payment program deliverables.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Post-secondary education in finance or business.
• Strong working knowledge of the financial industry, card processing, card networks and payment operations.
• A minimum of 10 years industry experience in payments within the financial services industry.
• Experience working with payment networks such as Mastercard, VISA etc.
• Strong analytic capabilities and deep knowledge on using software for modeling and analyzing data and the mindset to interpret data and trends to translate into product strategy.
• Excellent interpersonal, communication and networking skills.
• Ability to work in a fast-paced environment.
• Excellent organizational and time management stills.

These additional skills are considered assets too:

• Project Management Professional (PMP)

If you feel you’re a great fit, let us know why!We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:


WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly having been named one of the Best Workplaces in Canada™. Be part of a team committed to providing members with a high level of service while making the communities we serve the best places to live and work.

As an employee of WFCU Credit Union, you'll have the opportunity to work in a positive, goal-driven, and professional environment. Experience our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation and a culture of celebration!

Our award-winning HR philosophy to "hire the best, treat them well, and see them stay" is a point of pride and a key factor in our employees' success and WFCU Credit Union's success. We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs plus a fantastic wellness program with several distinctive perks.

It's an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial organization headquartered in Southwestern Ontario. Proudly serving residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth-largest credit union in Ontario and 21st largest credit union in Canada.

With nine retail locations in Windsor-Essex as well as three retail locations in the Waterloo Region through ECU – A Division of WFCU Credit Union and one digital entity, Omnia Direct, we pride ourselves on serving the individual needs of over 62,000 members.