Fraud Prevention

image of number lock on pile of credit cards on top of computer keyboard

Protect Yourself Against Fraud

As technology innovation increases, so does the risk of becoming a victim to fraud. Identify thieves and hackers are always looking for new opportunities, and they target everyone. All a fraudster requires is access to a few pieces of information for an individual to become a victim of financial loss, or have their identity stolen.  

WFCU Credit Union is here to help by providing you with the following information to help keep you and aware of potential fraud situations.

It’s not always easy to determine what is a scam or fraud - the key to being safe is recognizing the signs and taking proper precautions when volunteering your personal or financial information.

Deposit Insurance

As a member of WFCU Credit Union, you can rest assured that your deposits are safe, secure and insured. As a credit union in Ontario our members deposits are insured by the Financial Services Regulatory Authority of Ontario (FSRA). Learn more!

Covid-19 Fraud

With incidents of fraud on the rise as scammers try to profit from COVID-19, we remind our members of the importance of protecting yourself against fraud.
One way you can do this is by updating your Personal Access Code which you use for online and mobile banking to our new Strong PAC criteria.  In order for your new PAC to meet the Strong PAC criteria it must be between 10-30 characters and contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character (*-/[email protected]#$%^&).
To update your PAC, simply:
  1. Login to online banking
  2. Click on the Profile and Preferences link in the left-hand menu
  3. Click on Change Personal Access Code (PAC)
  4. And follow the step-by-step instructions to update your Personal Access Code (PAC)
If you’re using our Mobile App, you first log in, then
  1. Select settings
  2. Tap Change Personal Access Code.
  3. And follow the step-by-step instructions to update your Personal Access Code (PAC)
Please visit the Canadian Anti Fraud Centre for additional information.